Question 1

How do I know if counselling is right for me?

Accepted Answer

You don't need to be in crisis to benefit from counselling. If you're feeling stuck, overwhelmed, anxious, low, or like something's "off" and you can't quite name it, that's enough reason to start. Many people come simply because they want a space to think things through with someone who isn't a friend or family member.

Question 2

What's the difference between a counsellor and a psychologist?

Accepted Answer

Both can provide talk therapy, but they differ in training and approach. Counsellors typically focus on present-day challenges, communication, and emotional support, while psychologists are trained to formally diagnose and treat mental health conditions. If you need a Medicare-rebated Mental Health Care Plan or a clinical diagnosis, a psychologist or GP referral may be more appropriate, but for most everyday life struggles, relationship issues, stress, grief, and anxiety, counselling is a great fit.

Question 3

Do you offer a free consultation?

Accepted Answer

Yes! I offer a free 15-minute introductory call. It's a no-pressure way to ask questions, share a bit about what's going on, and see if we feel like a good fit before committing to a full session.

Question 4

Is online counselling as effective as in-person?

Accepted Answer

Research consistently shows online counselling can be just as effective as in-person sessions for most concerns. Many clients actually find it easier to open up from the comfort and privacy of their own space, plus it removes travel time and means you can access support from anywhere in Australia.

Question 5

How much does a session cost?

Accepted Answer

$150 for a standard session, with concession rates available at $70 for eligible clients (online sessions only). Couples sessions are $220.

Question 6

Can I claim Medicare or private health rebates?

Accepted Answer

Counselling isn't covered by Medicare and I don't offer private health rebates. If cost is a barrier, book a free consult, I want to help and we can talk through options.

Question 7

How many sessions will I need?

Accepted Answer

This varies a lot from person to person, some people benefit from just a handful of sessions to work through something specific, others prefer ongoing, longer-term support. We'll check in regularly about what's working and adjust as needed. There's no fixed program or pressure to commit long-term.

Question 8

What can I talk to you about?

Accepted Answer

Anything that's weighing on you, anxiety, grief, burnout, relationship issues, life transitions, low self-esteem, trauma, or just general overwhelm. You don't need a specific "issue", wanting space to think out loud is reason enough.

Question 9

Do you offer couples counselling?

Accepted Answer

Yes. I work with couples navigating communication breakdowns, conflict, trust issues, and reconnecting after a difficult period. Sessions are collaborative and judgement-free for both partners.

Question 10

What happens in the first session?

Accepted Answer

The first session is mostly about getting to know you, what's brought you here, what you're hoping for, and a bit of background. There's no pressure to have it all figured out. We'll go at your pace.

Question 11

Is everything I say confidential?

Accepted Answer

Yes, with the standard legal exceptions around risk of serious harm to yourself or others, child safety, or court subpoena requirements, which I'll explain clearly at the start so there are no surprises.

Question 12

How do online sessions work?

Accepted Answer

Sessions are held via secure video call (e.g. Zoom). You'll just need a quiet, private space and a stable internet connection. I'll send a link ahead of each session.

Counselling.

What do people come to counselling for?

Sophie's Practice

The Pricing Stuff.

Frequently asked questions

1. How do I know if counselling is right for me?

2. What's the difference between a counsellor and a psychologist?

3. Do you offer a free consultation?

4. Is online counselling as effective as in-person?

5. How much does a session cost?

6. Can I claim Medicare or private health rebates?

7. How many sessions will I need?

8. What can I talk to you about?

9. Do you offer couples counselling?

10. What happens in the first session?

11. Is everything I say confidential?

12. How do online sessions work?